Product Description
After Sales Service
Warranty:
1.
Frame:2 years quality warranty.
2.
Battery: 24months quality guarantee for Li-ion battery.
3.
Electric motor: we provide as long as 24 months quality warranty.
4.
Charger/Controller: 12 months quality warranty.
5.
The other electric parts: 6 months quality warranty.
Our service:
If you order the full container,we can provide:
*1% free spare parts.
*Your logo design is free.
*We have a discount.
Pre-Sales Service:
*Inquiry and consulting support.
*Sample testing support.
*Visit our company.
After-Sales Service:
*Frame:2 years quality warranty.
*Battery:2 years quality warranty for li-ion battery.
*Motor:2 years quality warranty.
*Charger/Controller:2 years quality warranty.
Packaging & Shipping
Packing&Delivery:
Packaging material: PE bag+foam+carton, to keep products anti-shock.
Shipping by sea, we can cooperate with your freight forwarder, or we can arrange shipping by our freight forwarder.
We can inquire the shipping cost for you when your destination port is decided.
FAQ
FAQ:
Q: CAN I GET SOME SAMPLE?
A: Yes,sample order is available for quality and market test.
Q: WHICH SHIPMENT METHOD IS THE BEST CHOICE?
A: If you want to arrange by Sea freight for your sample order,
of course,the sea freight is cheaper. But there will be some
cost from your customs. Then the total cost will be next to
Express Freight. But the Sea Freight will waste more time.
Even there are some troubles from your customs. So we
suggest the Express Freight.
Q: WHAT'S THE DELIVERY TIME?
A: For sample order, if we have stock, there is only need about 1
week. If we do not have any stock, there will need about 25-35days.
For wholesaler order, usually we can make a delivery within 4 weeks
after get your deposit, if you do not have any special request.
Q: CAN I MAKE LOGO ON OUR SAMPLES?
A: Yes,depends on qty we will have an extra cost.
Q: HOW DOES YOUR FACTORY DO REGARDING THE QUALITY CONTROL?
A: Quality is priority.
We always attach great importance to quality control from the very
beginning to the end of the production. Every product will be fully
assembled and carefully tested before packing and shipping.
Enjoy your life!
For details feel free to contact us!
Audited Supplier 
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